Shipping policy

Zhshoppy Shipping & Returns Policy

Shipping Policy

At Zhshoppy, we’re committed to delivering your orders quickly and safely.

Processing Time:
All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or holidays will be processed the next business day.

Delivery Time:
Once processed, your order will be delivered within 7 business days.
Please note: Delivery times may vary slightly depending on your location, weather conditions, or courier delays.

Shipping Confirmation & Tracking:
After your order ships, you will receive an email with your tracking number so you can follow your package’s progress.

Shipping Areas:
We currently ship to most locations. If we are unable to deliver to your address, we will contact you right away to arrange an alternative solution.

Return Policy

We want you to love your purchase! If you’re not completely satisfied, you can return your item within 5 days of receiving it.

Eligibility for Returns:

  • Items must be unused, unwashed, and in their original packaging.

  • Proof of purchase (order confirmation or receipt) is required.

  • Certain items (e.g., sale items, personal care goods) may not be eligible for return.

How to Start a Return:
To initiate a return, please contact our support team at zhshoppy001@gmail.com within 5 days of delivery.
Once your return is approved, we’ll provide you with instructions for sending the item back.

Refunds:
After receiving and inspecting your return, we’ll notify you of the refund approval. Approved refunds will be issued to your original payment method within 5–7 business days.

Return Shipping Costs:
Customers are responsible for return shipping costs unless the return is due to a damaged or incorrect item.

Need Help?

If you have any questions about shipping, delivery, or returns, please contact us at:
📧 zhshoppy001@gmail.com